2021 COVID POLICY + PROCEDURES
The Public Theatre’s “SEE IT SAFELY” plan
March 1, 2022 – this page will be updated as necessary
Rest assured knowing that we are taking our decision to resume live performances very seriously. The safety of our audience, volunteers, actors, and staff is our top priority, and we have recently upgraded our HVAC system with MERV filters for improved air-handling throughout the theatre that MEETS OR EXCEEDS ALL CDC GUIDELINES for air circulation and filtration.
Below is the latest information about our COVID-19 safety protocols and policies. We will continue to monitor all data and CDC recommendations and adjust our protocols on an ongoing basis. Any changes to the below protocols will be emailed to ticket holders 24-48 hrs in advance of their performance as well as posted on our website. Thank you for your patience and support as we resume producing under these new conditions. We look forward to seeing you again at the theatre!
Attending a Show:
To protect the health of our entire community, we are currently REQUIRING:
- All patrons, staff, volunteers and actors MUST PROVIDE PROOF THAT THEY ARE FULLY VACCINATED*, or PROOF OF A NEGATIVE COVID-19 TEST taken within 24 hours of the performance prior to entering the building. (See definition of “proof” below)
- A mask covering your nose and mouth must be worn in the building regardless of vaccination status and remain on throughout your visit. KN95/N-95 masks provide the strongest protection against COVID-19 and are strongly encouraged for audience members.
If you are not feeling well or have had known exposure to someone with COVID-19 please DO NOT attend the performance and contact the Box Office at 207 782-3200 at least one hour before your scheduled show time to exchange your tickets for one of our alternate options.
The Public Theatre will accept ANY ONE of the following for proof of vaccination, along with a matching ID:
*”Fully vaccinated” means 14 days following the final dose of the vaccine.
- Your official vaccination card
- A clear copy or photo of your vaccination card
- Official documentation of your vaccination from your Medical Provider or the Department of Health.
I can't find my COVID vaccination card. What can I do?
How to obtain a copy of your COVID vaccination record:
First, you can contact the organization (Northern Light Health, MaineHealth, etc.) that ran the clinic where you got it and ask if it can issue a replacement for you, according to the Maine Center for Disease Control and Prevention.
But if that doesn’t work, you can also fill out an authorization for release of information form from the Maine Department of Health and Human Services and either fax it to 207-287-8127 or email it to immunizeME.DHHS@maine.gov.
If you don’t have the internet (yes, some people don’t), you can call 1-800-821-5821 to request a replacement from the Maine Immunization Program.
This information was excerpted from a Bangor Daily News article: https://bangordailynews.com/2021/08/18/news/what-you-can-do-if-you-lost-your-covid-19-vaccination-card-in-maine/
UNVACCINATED PATRONS MUST PROVIDE PROOF OF A NEGATIVE COVID-19 TEST:
- PCR test within 72 hours
- Antigen test within 24 hours
You will need to provide a photo or email of your negative test results from a clinic, testing center, medical professional, or a time-stamped photo of an at-home test.
We are not making any mask exemptions at this time, as masks provide protection against both spread and infection. If you are unable to wear a mask, you may choose to enjoy the Video-On-Demand option of the performance.
We ask that patrons do their part to protect themselves and others by reviewing and agreeing to the above attendance protocols before attending our theater. For questions/more info please contact the Box Office at 207 782-3200.
ADDITIONAL STEPS WE’VE TAKEN FOR YOUR SAFETY INCLUDE:
- We have upgraded our HVAC system with MERV filters for improved air-handling throughout the theatre that MEETS OR EXCEEDS all CDC guidelines for air circulation and filtration.
- Although social distancing is not currently required by the Maine CDC while you are seated, for your comfort, one empty seat on either side of your party is available upon request. Please call 782-3200 for assistance.
- For people who do not feel comfortable attending the theater in person, access to a VIDEO-ON-DEMAND streaming option of the production will be available during the second week of live performances.
- We have increased all janitorial services, including the frequency of cleaning the public spaces in our theatres.
- All high-touch surfaces are being disinfected before every performance.
- Highly visible hand sanitizing stations will be available in the lobby.
- Free masks will be available if you forget yours.
- Expanded use of paperless ticketing
- Digital & printed versions of playbills will be available. We are temporarily suspending the recycling of playbills.
- The theatre has four trained COVID-19 Compliance Officers who will focus on maintaining a safe environment.
- If, for any reason, you choose not to attend, FREE ticket exchanges are available up to one hour before your ticketed performance time.
OUR 2021-22 EXCHANGE POLICY:
If for any reason you are unable to attend the theatre on the date of your reservation, this season you can exchange your tickets for FREE!
CALL THE BOX OFFICE at 207-782-3200 or EMAIL US at least one hour before your scheduled performance, and we will be happy to:
- Exchange your ticket for another performance of the show. (subject to availability).
- Exchange your ticket for a VIDEO-ON-DEMAND view of the show. Video link will be available during the second week of the performances.
- Exchange your ticket for a voucher good for any subscription series show thru May 31, 2023*
- Donate the value of your ticket to support The Public Theatre. You will receive acknowledgement as a donor.
All Ticket Sales Are Final unless the performance is canceled.