Subscriber FAQs

You will receive one Bonus ticket (a $30 value) for each Full Subscription purchased.

A Bonus ticket may be used to bring another person to any single show in the subscription series.

We have a record of your Bonus tickets and whether they have been used or not. If you plan on using your bonus tickets in conjunction with your regular seats, just call to reserve them at any time. We may have to move your seats if you want to sit together.

If you would like to give a Bonus ticket to a friend:

We can reserve the tickets under your name or theirs.

• You can call us and we will make arrangements
• You can have them call the Box Office and say they are using your Bonus tickets
• We can send you a “Bonus Ticket” via USPS or email for you to give out.  These “tickets” contain all the information they will need to reserve their seats for a show.

You will be able to schedule your Bonus ticket throughout the season, any time after the Flexible subscription renewal period begins.

If the seats next to your regular seats are already taken, we may have to move your seats for that show but that won’t affect your seating for renewal purposes.

You may purchase additional single tickets throughout the season, any time after the Flexible subscription renewal period begins.

If the seats next to your regular seats are already taken, we may have to move your seats for that show but that won’t affect your seating for renewal purposes.

If you are a subscriber to the Same-Day Plan, the seats you chose when you purchased or renewed your subscription remain reserved until the end of the early renewal period. Once that period ends, your seats return to the “pool” of unreserved seats and are available to any new or renewing subscribers. That doesn’t mean you can’t get them; if they are not taken when you call to renew, we will gladly reserve them for you.

Reservations for Bonus tickets and single ticket “Round Outs” will not be automatically transferred to your renewal instructions

During the early renewal period you can move your seats to a new day or location if it is available. If it is not, you may make an alternate seat request for those seats if they become available at the close of the early renewal period. These requests will be accommodated prior to the start of the subscription period for the Flexible Plan. Your subscription must be paid in order to reserve seats.

A “wait list” will be maintained in the order of the requests. No alternate choices will be marked on the seating charts. Alternate seating will be made on a first-come, first-served basis. Renewing Same-Day subscribers will get priority for alternate seating choices. All alternate seating requests will be handled prior to the start of the Flexible Plan renewal period.

Yes. But you may not be able to get the exact same seats for every show. We will make note of the day and seats you would like, and seat you as close to that pattern as possible. When next season’s renewal period starts, we should be able to move you to those seats.

Current Flexible Plan subscribers may also enter the Same-Day subscription plan during this renewal period, but seating is subject to availability. They, too, may specify an alternate seating choice if it should become available.